Zoom Phone Training - Call Recording

Recording the Current Call

Use a button along the side of the screen

Button #1 from the top is your current phone line

Button #2 (the second one down) is the record button

  • To start recording press Button #2

    • The display (and you will hear) *7

    • The person on the other end will not hear the tones

  • To stop recording either press Button #2 again or simply hang up

Use the numbers keypad

  • While in a phone call press *7
    (as in the start button then the 7 button)

  • When you hang up the phone the call recording will stop

  • To stop recording during the call press *7

Listen to, download, or delete a recording

Zoom Web Site

  • https://zoom.us >> Sign In >> Use SSO (wls4kids domain) or WLS Google login

Zoom Web Login - Use SSO

  • On the left, go to "Personal" >> Phone

  • Near the top click on "Recording"

  • You can now play, download, or delete your recordings

Zoom Web - Access Phone Recordings

  • NOTE: You can also go to the "Voicemail" tab to play, download, or delete your voicemails

Zoom Program - Windows or WLS Chromebook

  • On either your WLS Windows Computer OR your WLS Chromebook run the "Zoom" program

  • Click on "Sign In" >> Use SSO (wls4kids domain) or WLS Google login

Zoom Program - Working with Recordings

  • Click on the "Phone" tab across the top

  • In the main body click on the "History" tab

  • You will now see all of your call history. The calls with a recording will show a circle icon below the number for the call. Click on the call you want to review.

  • The call will expand and you can now play, save the recording, or delete the recording. You can also call them back using your device as long as you have speakers and a microphone.

  • NOTE: You can also go to the "Voicemail" tab to play, download, or delete your voicemails